Privacy Policy

Last updated: May 16, 2026

1. What We Collect

We collect your phone number, email address (via Clerk account creation), and subscription status. We do not collect browsing behavior, location data, or third-party tracking identifiers.

2. How We Use It

Your phone number is used exclusively to deliver SMS reports and alerts. Your email is used for account management and billing notifications. We do not sell or share personal data with third parties for marketing purposes.

3. Third-Party Services

We use Clerk for authentication (phone and email storage) and Stripe for payment processing. Twilio delivers SMS messages. Each of these services has its own privacy policy governing their data handling. Clerk and Stripe may set cookies in your browser as part of their authentication and payment flows; we do not set any tracking cookies ourselves.

4. Data Retention

Account data is retained for the life of your account. Upon account deletion, your phone number and email are removed from our systems within 30 days. Billing records may be retained as required by law.

5. Security

Phone numbers and account credentials are stored via Clerk's secure infrastructure. Payment information is handled exclusively by Stripe and is never stored on our servers.

6. Contact

Privacy questions: contact@livewirealerts.com.

7. Your Rights (California Residents)

If you are a California resident, you have the right to request access to the personal information we hold about you, request its deletion, and know whether it has been sold or disclosed. We do not sell personal information. To exercise these rights, contact us at contact@livewirealerts.com.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above. For material changes, we may also notify you by email.